COVID-19

The Mont Millais Bridlington have always put the safety of its Guests first. With regards to Covid-19; Clare & Geoff are working together as a team, and will strive, at all times, to take all of the appropriate measures to reduce the risks from Covid-19 for our guests and visitors who will visit our B&B.

To do this, a Risk Assessment has been completed that both identifies the possible risks and then develops the controls needed to reduce the risk. The result of this Risk Assessment is that we have invested in various types of equipment and implemented a number of procedures into all areas of our site to reduce the risk of infection and demonstrate to our Guests that we offer an environment that is safe.

These include:
Investment in sanitizing stations and equipment, PPE (personal protective equipment), and signage.

Maintaining social distancing by reducing contact between the staff, and reducing contact between staff and guests as much as is practical.

Implementing procedures and protocols where social contact cannot be avoided by ensuring appropriate measures/barriers are introduced to reduce the risk of infection.

Ensuring that cleaning and sanitising is carried out on a regular basis, to the highest of standards in all areas of the B&B.

Ensuring, where appropriate, adequate and effective PPE is made available for staff.

By ensuring adequate facilities and materials for effective hand washing and hand sanitising are made available for staff and guest use in all areas of the B&B.

By ensuring the latest up to date information/guidance on Covid-19 from the UK Government is made readily available to all staff and guests in the form of information posters around our B&B, regular correspondence with staff and guests, regular staff training sessions and ensuring the website is kept up to date with the latest information and guidance.

By ensuring that in our business, customer and staff safety will always take priority over profit.

 

FOR YOUR SAFETY

We at the Mont Millais have taken every precaution to ensure your safety and ours whilst you are staying with us. You will notice that there are several things which are different at this time, however we hope your comfort and our service will be as usual.

ARRIVAL

• No signing in required
• No showing to room
• Breakfast times agreed upon arrival
• Please ensure you remain 2 meters away from other guests wherever possible
• When using stairs please only one family use the stairs and, wherever possible, the landings
• There are sanitiser stations in the hall, the reception, and on each landing PLEASE USE THEM
• Your keys will be sanitised before you receive them

BEDROOM

• You will notice that the normal shiny surfaces are different because we are leaving a coat of anti-bacterial spray on surfaces after cleaning to increase safety.
• During your stay, to ensure that minimal contact is made we will not be performing our usual level of room service.  We will remove rubbish, replace tea tray and toilet rolls, and change towels as required, and making the bed.  Please try to make things as easy as possible for us to perform these tasks.  We believe that our energy needs to go into deep cleaning and sanitising a room before the new guest arrives

DINING ROOM

• To ensure minimal contact with other guests, and staff, you will be assigned a time for breakfast, we will try to accommodate your wishes as much as possible
• The buffet and juice stations will not be available at breakfast, however we will still be offering this as part of your breakfast options.
• When your breakfast time arrives please try to be punctual to minimise contact with other guests.
• When exiting your bedroom PLEASE CHECK THAT OTHERS ARE NOT ON THE STAIRS OR LANDINGS
• Your table will be allocated to you and this will be the one you use for the whole of your stay.  Condiments etc will be cleaned and changed after each guest visit.
• Please DO NOT MOVE CHAIRS they have been positioned to ensure distancing
• PLEASE DO NOT APPROACH OTHER DINERS TABLES
• WHEN YOUR BREAKFAST IS FINISHED PLEASE COULD YOU LEAVE TO ALLOW OTHER GUESTS TO COME IN AND ENSURE WE MAINTAIN SOCIAL DISTANCE
• When leaving please check the doorways and stairs are clear to maintain social distances.

DEPARTURE

• Please leave your room keys in the door of your room
• When going downstairs please maintain social distancing
• When you are ready to depart please ring the bell in the hall

GENERAL

• The toilet in the hallway will be locked
• THE DESIGNATED SMOKING AREA HAS BEEN MOVED AWAY FROM THE DOORWAY
• The bar will be open but only for the sale of drinks to take to your room.

CLEANING SCHEDULE

(from 26 June 2020)

SIGNAGE

print and laminate BTA signs

Display at front door, dining room door, stairs and landing

Put copies in each room

TOILET

Close and lock downstairs toilet

Sanitisation station outside dining room and on each landing with signage

DINING ROOM

Guests minimum 1+m apart

Table labels for room number

Condiments sanitised after each guest turnover

Stagger breakfast times by 10 mins

No buffet order and serve continental

PPI worn by Geoff

Full sanitise after service Including chairs

BEDROOM DAILY SERVICE

PPI worn

Sanitiser Spray and wipe in bathroom only

Beds made

Tea tray refilled

BEDROOM CLEAN

PPI worn

Bed stripped and placed in laundry bag

Bathroom fully cleaned and sanitised

All removal objects ie tooth glass changed

Tea tray changed completely and sanitised

Surfaces sanitised

Shampoos etc changed

Door handles and drawes sanitised

Light switches sanitised

Tv and remote sanitised

Hair dryer sanitised

Bedside lights sanitised including switches

Carpets vacuumed

Chairs or sofas sanitised wherever possible

GENERAL DAILY CLEANING

Door Handles and light switches sanitised at regular intervals throughout the day

Sanitation stations cleaned

Stair hand rail cleaned at regular intervals throughout the day

REMOVE FROM BEDROOMS

All soft furnishings ie cushions

All books

Only sufficient tea coffee water etc for 1 day

Ornaments

Bibles